Shipping

*Holiday Shipping*

Order processing and shipping may take longer than usual during certain times of the year due to the high volume of orders we receive, as well as shipping carrier delays. We appreciate your patience as we do our best to ensure order accuracy and timeliness. Please note that our team will be out of office from December 22nd to January 2nd, and will resume shipping when we return.

USA + US Territories

  • How much does shipping cost?
    • All domestic orders over $75 qualify for FREE economy shipping.
    • Shipping rates are determined by carrier.
  • When can I expect my order to arrive?
    • We process orders within 2 business days, provided your address has been verified and all items are in stock. You will be notified by email as soon as your order has been shipped, and you will be given a tracking number.
    • Your order will ship from Greenville, South Carolina. Depending on the shipping address, Economy shipping may take up to 6 days, while Preferred shipping usually takes 1-3.
  • Can I expedite my order?
    • A Preferred Shipping option which prioritizes your order above the rest may be available for an extra cost. Customers who select this option can expect their orders to arrive in 1-3 business days once shipped.
    • Please note that orders placed on or after Thursday will not begin shipping until the following Monday.
  • What about orders shipping to APO addresses?
    • Orders to APO addresses have the same economy shipping options as the continental United States.

    CANADA

    • Orders of $120 or more ship FREE via International Priority.
    • Orders under $120 ship for a flat rate of $24.
    • Processing your order takes 1-3 business days, provided your address has been verified and all items are in stock. You will be notified as soon as your order has shipped, and you will be given a tracking number.
    • All customers with shipping addresses outside of the US are solely responsible for all duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. If you refuse a shipment because of unexpected import fees, shipping charges will not be refunded.

    EUROPE

    • Orders of $120 or more ship FREE via International Priority.
    • Orders under $120 ship for a flat rate of $28.
    • Processing your order takes 1-3 business days, provided your address has been verified and all items are in stock. You will be notified as soon as your order has shipped, and you will be given a tracking number.
    • All customers with shipping addresses outside of the US are solely responsible for all duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. If you refuse a shipment because of unexpected import fees, shipping charges will not be refunded

      ASIA

      • These countries include Japan, China, Thailand, South Korea, Hong Kong, Singapore, and Taiwan.
      • Orders of $150 or more ship FREE via International Priority.
      • Orders under $150 ship for a flat rate of $25.
      • Processing your order takes 1-3 business days, provided your address has been verified and all items are in stock. You will be notified as soon as your order has shipped, and you will be given a tracking number.
      • All customers with shipping addresses outside of the US are solely responsible for all duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. If you refuse a shipment because of unexpected import fees, shipping charges will not be refunded

      ALL OTHER COUNTRIES

      • Orders to APO addresses have the same free economy shipping option as the continental United States.
      • Orders of $175 or more ship FREE via International Priority 
      • Orders under $175 ship for a flat rate of $30.
      • Processing your order takes 1-3 business days, provided your address has been verified and all items are in stock. You will be notified as soon as your order has shipped, and you will be given a tracking number.
      • All customers with shipping addresses outside of the US are solely responsible for all duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. If you refuse a shipment because of unexpected import fees, shipping charges will not be refunded.

       

      *Order processing and shipping take place Monday through Thursday. Orders placed on or after Thursday will not begin shipping until the following Monday.